Shipping Policy (UK):
Undisputed Fight Store currently use DPD for deliveries, selecting the safest and most cost effective method from each depending on the item.
All UK mainland orders are calculated with postage kept to a minimum. In some cases we even share the postage cost with you to keep the price competitive. Please see our costing chart for clarification.
For orders placed before midday for in-stock items we strive to dispatch them on the same day. For orders after midday we aim to dispatch within 24hrs on a standard 3-4 working day delivery.
If you have not received your goods within 5 working days days, please contact us so that we can trace your delivery. Orders can be traced from dispatch to delivery so please do not hesitate to contact us on (01202) 294223 should you require an update.
If you require a 24hr service or delivery before a certain time please contact us via email: email@example.com or telephone: (01202) 294223. We will then be able to check availability and give you a total cost.
* Our free postage for over £39.99 policy does not apply to Punch bags and other selected bulky items. The offer is calculated before shipping costs. We will be happy to clarify this before processing your order.
For bulky items or items going to Scotland, Northern Ireland, Isle Of Man, Scilly Isles and Isle Of Wight we reserve the right to amend postage charges. In this instance we would not process the order until you have approved the quotation.
Please note that couriers and delivery services deliver mostly during working hours. You may find it more convenient to take delivery at a work address or similar as all goods will need to be signed for. Please submit a complete delivery address to avoid delays or even goods being returned undelivered.
Please ensure that your parcel is not split, damaged or short on delivery and that you are signing for the correct amount of parcels. If your parcel(s) are damaged or short in any way please sign them as damaged and/or incomplete and contact us at your earliest convenience. If a delivery is signed for as perfect, we will be unable to accommodate any claims for damaged or missing goods.
Shipping Policy (International):
Undisputed Fight Store deliver throughout the world. We have a standard postage charge quoted below for UK offshore, European & Worldwide deliveries up to 3kg. In the event that your order should be more than 3kg we may need to apply a delivery surplus charge. In this case we will always contact you to discuss delivery options and agree a surplus charge. You will have the option to cancel your order at any time if you do not wish to pay the surplus charge
Please note that delivery to non-EU countries may incur import duties and taxes. Undisputed Fight Store cannot be held liable for any extra duties or taxes charged by customs and excise. Claiming back VAT is also the responsibility of the customer.
International Postage (EU): £9.99 5-10 Day Service
International Postage (R.O.W): £19.99 7-14 Day Service
In many cases your goods will reach you sooner.
It is the customers responsibility to ensure that there is someone available to take sign for goods and provide a signature at your chosen delivery address. If there is no one available, a card will be left for you to contact the local courier depot for either collection or re-delivery.
Should your goods be returned to Undisputed Fight Store and you choose to cancel rather than have the items re-delivered, you will receive a full refund, less the carriage and return charges incurred. This would also apply if the delivery address you supplied was incorrect or incomplete, resulting in the goods being returned to our depot.
Should you require a second delivery you would also be charged for that delivery.
Refused deliveries with no fault on our part will result in the customer being responsible for both the delivery and return charges. When the goods are returned to us we will refund the cost of the item only